Deposits are non-refundable. Each consecutive payment towards the balance due is non-refundable.
Note: Certain tour destinations, or tours booked during peak travel dates, require additional advance deposits and/or have different payment terms and conditions. In such cases, the additional deposit amounts and related payment terms and conditions will be advised once required.
Cancellation penalties and fees imposed by our suppliers may be additional and, if imposed, will be deducted from the above refunds, if any. No refunds will be made after commencement of your tour, whether for early termination, voluntary absence from the tour or for any unused services. Your decision not to travel due to State Department warnings, fear of travel, illness, or any other reason, will be deemed a cancellation. If a flight or other delay for any reason causes you to miss services, no refunds will be given. Please see our Limits on Responsibility elsewhere in these pages. A change of trip date or change of travel destination(s) will be treated as a cancellation and cancellation fees will apply. Please allow eight weeks for administration of refunds. Comprehensive travel insurance (including trip delay, trip cancellation, trip interruption, and baggage) and health, accident and medical evacuation insurance are strongly recommended.
What CAN be Refunded:
Any additional refunds based on extenuating circumstances will depend on the discretion of the ADC team.
In case where a traveler along with his family is compelled to discontinue the trip due to any reason whatsoever including illness, death or loss, or an emergency, the traveler may be refunded upon providing documents of proof of the illness, or emergency.
To request a refund please email SPECIALENVOY@SDASSOC.COM or text 678-414-2174 (CELL & WHATSAPP) with your concern.
What CANNOT be Refunded:
The client will have to strictly follow the program itinerary. There shall be no refund, if the client fails to join the group at the commencement of the trip.It shall be noted that for all purposes, it shall be the responsibility of the client to reach the place of commencement of the trip and register with the representative of the company at the appointed place, date and time.
All hotel and flight schedules are arranged ahead of time. Any person failing to appear on the day of departure will not be refunded.